FAQ's

When Do Orders Ship? Most Orders Ship Within 24-48 Hours Monday - Friday. However, Please Allow 2-4 Business Days For Orders To Ship. (With The Exception Of Pre-Orders - Turnaround Time Is Noted On The Product)

Where Are We Located? We Are Online Only, No Store Front. Orders Ship From Cabot, Arkansas

Out Of Stock Items? If A Sold Out Item Is Still On Our Website It Means We Have Plans To Restock It. Sign Up For Restock Notifications On The Product Page To Be Emailed When It's Back In Stock. Restock Turn-around Times Vary.

Pre-Orders: All Pre-Orders Are Final Sale. Pre-Orders Are Subject To Delays & May Ship Before Or After The Estimated Ship Date. For Updates On Pre-Orders Please Check The Product Description On Our Website. We Will Post Updates Here As We Get Them From The Vendor.

Didn’t Get Your Order Confirmation? Sometimes Shopify emails get marked as spam by your email provider. Please check your Spam/Junk folder for “Platinum Cowgirl Boutique”. If you only provided a phone number but no email address you will not be sent an order confirmation via email. Still didn’t get it? Email Us!

Email: platinumcowgirlboutique@gmail.com

Return Policy Can Be Found Here: